Help Center

You can contact us where our customer service team will be

Happy to help you with whatever you need!

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal

All orders are handled and shipped from our warehouse in China. Please

Allow additional time for your order to be processed during the holidays and the sale.

seasons.

We process orders between Monday and Friday. Orders will be processed.

Within 3-5 business days from the order date and shipped the next day after

processing day Please note that we do not ship on weekends.

Once you place your order, wait 3 to 5 business days to process your

orders. After that, it will take 12-20 business days for delivery in the United States.

United, and 15-30 business days for international orders (depending on

Location)

The prices shown on our site are tax free in US dollars, which means that you

You may be responsible for paying duties and taxes once you receive your order.

Import taxes, tariffs and related customs fees can be collected once you place your order

reaches its final destination, which are determined by your local customs

office.

Payment of these charges and taxes is your responsibility and will not be

covered by us. We are not responsible for delays caused by customs.

Department of your country. For more details about the charges, contact your

local customs

How do I return an item?

If you are not satisfied with your purchase and wish to return an item, please

Contact us within 10 days of receiving your order. Please provide your order

Number as well as the reason for its return. Our customer service team

Review the return request and send you further instructions if the return is

approved

For a list of final sale items, see our Return Policy. All returns must be

In original condition with the packaging intact.

All return shipping fees and other miscellaneous fees are the responsibility of

the client.

¿Qué pasa si los artículos que recibí son defectuosos / incorrectos / dañados?

Póngase en contacto con nosotros dentro de los 7 días posteriores a la recepción de su pedido si lo recibió

Mercancía incorrecta, faltante y / o defectuosa. Por favor incluya su

Número de pedido, fotografías del artículo (s) y todas las referencias relacionadas en

recibiendo su paquete. Haremos todo lo posible para resolver su caso tan pronto como sea posible.

como sea posible.

The processing of returns may take up to 15 business days from the date we receive

Her return. We will send you an email to confirm once your return has been processed.

All refunds will be credited to your original payment method. If you paid with credit

or debit card, refunds will be sent to the card issuing bank within 7 to 10 days

Days of receipt of the returned item or cancellation request. Please contact the

card issuing bank with questions about when the credit will be published in your

bill.

If you have not received a credit for your return, this is what you should do: Contact

The bank / credit card company. It may take some time before the refund is

posted to your account