You can contact us where our customer service team will be
Happy to help you with whatever you need!
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal
All orders are handled and shipped from our warehouse in China. Please
Allow additional time for your order to be processed during the holidays and the sale.
We process orders between Monday and Friday. Orders will be processed.
Within 3-5 business days from the order date and shipped the next day after
processing day Please note that we do not ship on weekends.
Once you place your order, wait 3 to 5 business days to process your
orders. After that, it will take 12-20 business days for delivery in the United States.
United, and 15-30 business days for international orders (depending on
The prices shown on our site are tax free in US dollars, which means that you
You may be responsible for paying duties and taxes once you receive your order.
Import taxes, tariffs and related customs fees can be collected once you place your order
reaches its final destination, which are determined by your local customs
Payment of these charges and taxes is your responsibility and will not be
covered by us. We are not responsible for delays caused by customs.
Department of your country. For more details about the charges, contact your
How do I return an item?
If you are not satisfied with your purchase and wish to return an item, please
Contact us within 10 days of receiving your order. Please provide your order
Number as well as the reason for its return. Our customer service team
Review the return request and send you further instructions if the return is
For a list of final sale items, see our Return Policy. All returns must be
In original condition with the packaging intact.
All return shipping fees and other miscellaneous fees are the responsibility of
¿Qué pasa si los artículos que recibí son defectuosos / incorrectos / dañados?
Póngase en contacto con nosotros dentro de los 7 días posteriores a la recepción de su pedido si lo recibió
Mercancía incorrecta, faltante y / o defectuosa. Por favor incluya su
Número de pedido, fotografías del artículo (s) y todas las referencias relacionadas en
recibiendo su paquete. Haremos todo lo posible para resolver su caso tan pronto como sea posible.
como sea posible.
The processing of returns may take up to 15 business days from the date we receive
Her return. We will send you an email to confirm once your return has been processed.
All refunds will be credited to your original payment method. If you paid with credit
or debit card, refunds will be sent to the card issuing bank within 7 to 10 days
Days of receipt of the returned item or cancellation request. Please contact the
card issuing bank with questions about when the credit will be published in your
If you have not received a credit for your return, this is what you should do: Contact
The bank / credit card company. It may take some time before the refund is
posted to your account